Get Your Water Damage Under Control

Wet buildings must be rapidly dried to prevent the significant health risks and liability of secondary damage such as mold and damage to structural elements and contents. We dry water losses fast, which allows us to restore rather than replace structural elements and allows you to get back to a normal lifestyle fast. We have been serving residential and commercial clients in Southeastern Pennsylvania, Northern Delaware since 1992.

Water Damage is a Serious Matter. Do Not Wait to Call

CALL THE EMERGENCY LINE 610-918-9698

Water Damage Is a Disruptive Circumstance. ​Act Fast

Water damage can have severe implications for your property and daily routine 

Therefore, County Action Restoration specializes in residential and commercial water damage no matter the causes. During and after hours, weekends and holidays:

• Plumbing issues
• Floods
• Sump pump failures
• Leaking roofs
• Leaking floors
• Toilet overflows
• Sewer backups

Often, water damage is not directly visible and may happen behind a wall, floor, or ceiling.

Therefore, it can remain unnoticed for a while until it appears. If not addressed thoroughly, moisture is the perfect ground for bacterial development and mold growth. Over time, the air quality becomes an issue and health problems start appearing.   

No matter the circumstances and the water damage class and category, it is essential to act fast to avoid greater consequential losses and higher restoration costs to your property. 

If not handled swiftly, water damage can also destroy your personal contents that may be irreplaceable in some cases. Ultimately, your life and daily routines are negatively impacted. 

CALL THE EMERGENCY LINE 610-918-9698

​"We had water damage in our home and called County Action Restoration. They were fast to respond, prompt to assess the issue and root cause. They did an excellent remediation job. When they left our place, it was like nothing ever happened. I highly recommend Mike and his team."

By Olivier Noel
Google Review

Our Water Damage Restoration Process

ON-SITE TECHNICAL ASSESSMENT

• We evaluate the water damage class and category, safety risks, the cause, and the scope of work.
• ​This step helps us determine how to handle water damage with site-specific circumstance.

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SITE SAFETY

• This step usually involves stopping the flow of water if directly accessible and turning off the power in the affected area. 
• To eliminate the exposure to hazards, we make sure that there is no danger for people in the home or commercial facility and our personnel. ​

PERSONAL CONTENT REMOVAL

• We remove all your belongings from the site affected by water damage. 
• This step is a triage of items completely destroyed, items that are salvageable, and items that were not affected.

WATER REMOVAL

• Special pumps and industrial-grade vacuums are used to remove water. 
• This step removes completely the excess of water from the affected area.

DRYING & DEHUMIDIFICATION

• Once the excess of water is completely removed, the drying and dehumidification steps can start. This is an essential step to eliminate moisture. 
• Moisture can be a ground for mold development. Therefore, we use industrial-grade dehumidifiers and dryers that we will leave for a few hours to days on-site.

CLEANING & DISINFECTION

• The site and belongings affected by the water damage need to be cleaned and disinfected. We avoid residual moisture that may help spread mold spores, fungi, and bacteria. 
• Depending on the water damage class and category severity, the cleaning and disinfection step may be more involved. Ultimately, these steps help to re-establish air quality.

RESTORATION & CONTAINMENT

• The restoration step involves replacing materials impacted by water damage. Typically, sections of drywalls, ceilings, and floors are removed and replaced. 
• As per EPA guidelines, all materials that haven’t been thoroughly cleaned within 48 hours following the water damage should be discarded.
• For houses constructed before the 1980s, we make sure that the appropriate containment is in place to avoid exposure to lead, asbestos, and other toxic substances. 
• During this step, we check for cracks in the structure, cracks in the foundation, damaged wires, cables, and electrical installation, wet insulation material, windows and doors functional behavior. For doors and windows, if they are harder to open or close, we try to determine if they are collateral damage. ​

END-TO-END DOCUMENTATION

• We work directly with your insurance. Thorough documentation is an important step to prepare for your insurance claim. 
• We take photographs and videos, create an inventory of items that were destroyed, and expense reports incurred during the restoration process.
• We operate from a cloud-based program that allows you access in real-time 24/7  
• You do not have to worry about the red tape involved, we have years of experience working with insurances.

WATER DAMAGE PROJECT DELIVERY

• Although we have continuous communications throughout the water damage project, once our work is finished, we involve the clients in the project delivery process.
  
• A walk-through is organized to address any questions or concerns.
  
• We also measure our clients’ satisfaction before we close the water damage project.
  

What to Expect in Case of Structural Damage

In case water damage impacts the structure of your home or business, the restoration step may be more involved.

 Indeed, fixing structural damage is more complicated to approach. 

Therefore, depending on the severity of the water damage, we will guide you and inform you throughout the process while making the right decision for your family and administrative steps with your insurance.

We have over 25 years of experience dealing directly with insurances. You can rest assured that we have your back.

As part of our client satisfaction objectives, we will:

• Never cut corners to jeopardize the long-term safety of your family or co-workers.
• Strive to preserve your wellness and get you back to your routine.
• Make sure that all building permits are registered
• Follow up immediately with all stakeholders involved if more damage is discovered along the process.

Ultimately, because no water damage is the same, we adjust to any circumstances to make the remediation process as smooth as possible.

Water Damage

Act Now, Don’t Wait

No matter how your home or business got impacted by water damage, it is essential to move quickly and efficiently. 

Wet buildings must be rapidly dried to prevent significant health risks and liability of secondary damage such as mold and damage to structural elements and contents.

To treat water damage, there is no space for second best. Therefore, hire a professional company to get the job done right.

CONNECT WITH OUR TEAM

Why Choose County Action Restoration?

We work to offer you the fastest response and greatest care. We know how traumatic water damage can be. For over 27 years, we are the local leaders of water damage restoration and trusted by thousands of families that we helped. Here is our value proposition:

• 24/7/365 emergency line.
• Locally owned and operated, we are insured, licensed, and bonded.
• We are able to address any size of water emergency.
• We are certified Applied Structural Drying (ASD Certification).
• All our technicians are trained restoration specialists.
• We possess the most modern technologies of extraction, and industrial-grade dryers and dehumidifiers.
• We care for your safety and belongings.
• We take care of the insurance process.

CALL THE EMERGENCY LINE 610-918-9698

WATER DAMAGE
​FAQ

Is it safe to stay inside my home?

• Make sure that you do not risk any electrical hazards. 
  
• In the case of water flow, try to turn off the water source if it is safe to do so.
  
• Do not take unnecessary risks trying to address the electrical hazard or turning off the water source if this would mean putting your life or that of others in danger. Make sure that any action that you might perform is absolutely safe for you and the people around you. Keep safety in mind at all times.
  
• Contact immediately County Action Restoration.
  

My house was flooded, what should I do?

• Keep safety as your core principle and evaluate if it is safe to stay inside your home or move to another room or outside your home while waiting for either rescue or your restoration company.
• Contact County Action Restoration immediately.
• Do not use home appliances or electronic devices that are wet.
• Try to remove the excess of water by mopping it out.
• Remove small tables and chairs or small pieces of furniture.
• Wipe the excess water from wood furniture.
• Remove wet upholstery and cushions.
• Store your furniture, objects, upholstery, family memories in a dry and safe place.