Water Damage Categories

Category 1-Clean Water

• Hot water tank burst
• Toilet tank burst/rupture
• Water supply line rupture
• Washing machine line break

Category 2-Grey Water

Discharged Water From:

• Dishwasher
• Washer Machine
• Toliet Bowl with urine only

Category 2 includes water damage (Category 1) that has not been cleaned up after 24 hours .

Category 3-Black Water

• Sewage- Water/contaminates from toilet trap.
• Any type of sewage back-up.
• Category 3 greater then 72 hrs from loss

Category 3 includes water damage (Category 1 and 2) that has not been cleaned up after 48 hours.