BUSINESS RESUME

OBJECTIVE

To help retain your customers by fulfilling contractual obligations

through the timely completion of our fire, water, mold and

cleaning services, as well as facilitate the timely delivery of all

services required to restore damaged property to its pre-loss

condition.

EDUCATION

1996-2007: Institute of Inspection Cleaning and Restoration.

• Certified Firm – Philadelphia, Pennsylvania
• Certified in: Water Damage Restoration
• Certified in: Applied Structural Drying
• Fire and Smoke Restoration
• Odor Control
• Carpet Repair and Reinstallation
• Color Repair
• Fine Upholstery Cleaning
• Carpet Cleaning
• Journeyman Cleaning
• Journeyman Water Restoration

2000: Master Cleaning Technician

• Completed the Highest Technician Level of Certification Through Continuing Education

1999-2001: Mid Atlantic Environmental Hygiene Resource Center

• Mold Remediation Worker and Supervisor
• Developing Remediation Strategy and Writing

Specifications for a Building Mold remediation Project

2001-2002: Indoor Air Quality Association Inc.

• Certified Mold Remediator

2001-2002: Restoration Consultants “Indoor Environmental Sampling

and Consulting”

• Certified Mold Remediator Technical Training

2000: Chuck Dewald’s Emergency Drying School

• Hands-On Structure Drying School

2002-2007: Association of Specialists in Cleaning and Restoration

• Water Loss Specialist School
• Advanced Restorative Drying Seminar - 5 Day Complete Technical School
• Mold Remediation Technician School
• All Kinds of Contents, Damage & Solutions Conference and Exhibit -3 Day Seminar

2003: TTI Environmental, Inc.

• Confined Space Training

2004-2007: HydroLab Training and Research Center

• Applied Structural Drying for Water Restoration-3 Day Hands-On Training School
• High Tech - High Reward Concrete Drying
• Marketing

PROFESSIONAL EXPERIENCE

Violand Management: Cleveland, Ohio

Strategies For Success; Chicago, Illinois

The Training Center for Sales & Business Development; Lafayette Hill, Pennsylvania

Executive Summit; Kent State University; Canton, Ohio

PROFESSIONAL MEMBERSHIPS

A.S.C.R. – This company supports the aims and objectives of the

Association of Specialists in Cleaning and Restoration and

participates in efforts toward the advancement of the industry

through its programs and services.

American Indoor Air Quality Council – A non-profit organization

Founded in 1995 to promote awareness and education in the field

of Indoor Air Quality.

I.I.C.R.C. – Institute of Inspection, Cleaning and Restoration

Certification. An organization that pledges companies to perform

services with skill, honesty, and integrity in order to provide the

customer with the highest degree of professionalism possible.

Chester County Association of Realtors

Delaware Valley Realtors Association

Suburban West Realtors Association

Home Builders Association of Chester and Delaware Counties

Building Owners and Managers Association

Delaware Claims Association

American Society of Interior Designers

A Septage Management Association

PA Association of Plumbing, Heating, and Cooling Contractors

Montgomery County Plumbing, Heating, and Cooling Contractors

COMMUNITY ACTIVITIES

We are active in the Community by Supporting area schools with

tutoring for younger children.

REFERENCES

Chuck Violand- Violand Management and Consulting

(Please call for contact information)

CUSTOMER FOCUS

• We will call customer 24 hours a day within 10 minutes, 7 days a week
• 5 Service Vehicles
• 8 Field Technicians
• 3 Office Professionals
• 1 Marketing Representative
• 1 Project Manager

Professional Client Information Packets distributed to insured for:

• Water Damage
• Fire/Smoke Damage
• Mold Remediation

INSURANCE

Licensed, Bonded and Insured

• General liability insurance for $3,000,000
• Workers compensation
• Pollution insurance for $1,000,000